Terms of Service

By placing an order through our Website, you warrant that:

  1. You are legally capable of entering into binding contracts; and
  2. You are at least 18 years old; and
  3. All details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to make your order and that there are sufficient funds to cover the cost of the products you have ordered.

Products displayed on our Website can be purchased using a secure online Mastercard or Visa transaction facility. We use SSL encryption and a secure, PCI-compliant payment gateway to ensure your security at all times. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purpose of completing the transaction to purchase the Products ordered.

When purchasing Products, you will be asked to register your email address to complete the purchase. You will also have the opportunity during the checkout process to subscribe to our email newsletter, but you are welcome to not tick this box if you do not want to join up to receive emails containing special offers. This means we will not contact you with promotional communications, but we will still hold your details for shopping purposes (which you can alter at any time by logging in). We may also contact you in direct reference to your order.

New Zealand Statutory Compliance
Custom Cafe Limited understands its obligations under the Consumer Guarantees Act 1993. In the event that our Products are not of an acceptable quality or are faulty, we will endeavour to resolve the concern with replacement part(s) and/or Products. If repair or replacement is not possible, we will refund the purchase price.

Custom Cafe Limited is aware of its obligations under the Fair Trading Act 1986 and we strive to ensure that our customers are not misled, either intentionally or unintentionally.

Intellectual Property / Website
Custom Cafe Limited reserves all rights to the intellectual property on this site. Content may be reproduced only for informational, non-commercial purposes, and only with a prominent acknowledgment of Custom Cafe Limited rights to the content. While Custom Cafe Limited has tried to ensure information on this site is complete, current & accurate, it does not guarantee this. Users of this site are solely responsible for their actions on the basis of content in, or content accessed through, this site. Custom Cafe Limited will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, incurred by anyone through their use of this site.