Frequently Asked Questions

Wooden bikes serve as the perfect tool to teach your child how to ride

the bike. Teaching them to pedal is easy, teaching them to retain their

balance is much more difficult. A wooden balancing bike makes this task easier

– and safer!

Once we receive your order we endeavor to have your item shipped from our warehouse in Hamilton New Zealand with complete customisation in 3 working days. 

Currently we ship within New Zealand and to Australia 

Our products are made in China. Our factory is regularly audited for social and ethical accountability.

Custom Café Bikes are tested and have been designed and certified for child safety AS/NZS ISO 8124 and EN71 Standard

Your balance bike will arrive with some minimal assembly required, an instruction manual will be included in the box.

Your Bike will come in a super cool cardboard box that you can carry. The box dimensions are:

640ml Long x 400ml High x 220ml Deep